Our Terms and Conditions

Thank you for visiting us at An Affair To Remember!

By purchasing products and services from An Affair To Remember you are agreeing to our Terms and Conditions. If you have any questions about these Terms, please contact us.

General

We strive to keep our current stock levels as accurate as possible within our online store, and when we list and items as available, to the best of our knowledge we believe it to be. However sometimes we may run low on a particular item or the supplier may discontinue it without our knowledge. If an item you order cannot be delivered within the advertised timeframe we will contact you as soon as we are made aware of the problem and offer you a replacement or your money back.

Perishables Items

We keep only a minimum on hand to ensure the freshest & best quality for our clients. As the majority of our stock comes from overseas, we recommend that you order these items a minimum of 20 business days before your event.

Boutique Hours

Our online store is open 24hrs a day and our studio by appointment.

Although we work 6 days a week we are physically in the office Tuesday to Saturday and work very hard to respond to all enquiries within 48hours of receiving them, however please understand that it may take a little longer if we are out running events but rest assured we will get back to you as soon as possible thereafter.

Product Information

We aim to provide you with as much detail on our products as possible to give you confidence in purchasing from our store. If you would like to know more about any of our listed products, you are welcome to contact us and we will happily oblige.

Pricing

All prices are in Australian Dollars and are subject to change without notice.

Payment Methods

We offer several convenient payment options for you and these will be made available during the checkout process:

  • Direct Deposit
  • Paypal
  • Cheque
  • Money Order

For Direct Deposit, Cheque, Money Order and Paypal E-check & debit card payments please allow 3 to 5 days for the funds to be received, our dispatch times commence after funds have cleared.

Packaging

When possible we use recycled boxes for shipping. This helps our environment and also helps keep our shipping costs down too. This means your order may come packaged to you in a recycled box.

  • Australian Owned

    Australian owned and operated

  • Fast, Secure Shipping

    Fast & secure shipping

  • Secure Online Payments

    Secure online credit card payments

  • Customer Support

    Excellent customer service